Organizations

Health Organizations and Divisions

We help Divisions, PCNs and health organizations understand the clinics and providers they serve, and give them the data and support to act on it.

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Who We Work With

Organizations that support primary care

From local Divisions to provincial bodies, our clients share one goal. They want the providers they serve to thrive.

Divisions of Family Practice Primary Care Networks Provincial associations and colleges Community health centres and non-profits Seniors care and community organizations
Where We Come In

Questions we help answer

Where should our next program or investment go?

What do our members actually need from us?

What is changing in the field, and how should we respond?

How are the clinics we support really doing?

How We Help

Five ways we work with you

01

Regional financial analysis and benchmarking

A pooled view of clinic economics in your region.

02

Member intelligence

Understand the people you serve.

03

Field studies

Evidence on questions that span the field.

04

Strategy and planning

Plans grounded in how care is delivered.

05

Clinic consulting packages

Business support for the clinics you serve.

01 · AGGREGATE FINANCIAL ANALYSIS

Regional financial analysis and benchmarking

We review the finances of a group of clinics in your region using one consistent method. Each clinic learns where it stands against its peers. Your organization gets a confidential, pooled picture of clinic economics that no single clinic could produce on its own.

Participating clinics

See how revenue, overhead and staffing compare, and where to focus.

Your organization

Know where clinics are under pressure and target support where it counts.

New clinics and recruits

A realistic picture of what it takes to run a clinic in your region.

Family physicians considering clinic ownership have had to make big decisions without good local information. Working with Hive, we're bringing together real financial data from practices across our region so physicians can make informed choices about costs, overhead and ownership, and so the Division and our partners can better support the practices that keep primary care strong in the Central Okanagan. The early findings have already been eye-opening.

Beth Whalley, Executive Director, Central Okanagan Division of Family Practice

02 · Member Intelligence

Understand the people you serve

Your members are busy, and survey fatigue is real. We design research that physicians and other providers will actually take part in, and turn what they tell you into clear priorities.

Example of our work

We supported the Vancouver Division with research and engagement to understand the needs of two member groups, residents and new to practice physicians, and retiring and retired physicians. This work helped the Division better understand its members and shape programming that responds to their current needs.

Hive helped us truly understand what our new to practice and retiring physicians need. Their engagement work turned member perspectives into clear priorities, and gave us the confidence to design programming around them.

Rose Gidzinski, Director, Primary Care Network Development, Vancouver Division of Family Practice

03 · Field Studies

Evidence on questions that span the field

Some questions reach beyond any one membership. What does it really cost to run a primary care clinic? How many physicians plan to retire in the next five years? We gather first-party data from clinics and clinicians and turn it into evidence that holds up in a funding ask or a policy conversation.

Recent Focus

Many physician-owners are nearing retirement without a successor, and when a clinic closes its patients often lose their family doctor. We’re gathering data from clinics and Divisions across BC to understand the scale of the issue and what helps a practice transition well.

04 · Strategy and Planning

Plans grounded in how care is delivered

We help health organizations plan programs, test new ideas and build a practical path forward. Our work reaches well beyond the clinic, into new models of care, seniors and long-term care, mental health and substance use, and policy.

Our approach

We combine financial and operational analysis with an understanding of how care is delivered, helping organizations develop realistic, actionable plans for new programs and service models.

05 · Clinic Consulting Packages

Business support for the clinics you serve

Many Divisions set aside funding so member clinics can get independent business advice. We work with each clinic one on one, on the questions that matter to them, and share common themes with you without breaking confidentiality.

See what a clinic review covers

Hive created a suite of business tools for a Division

The collaboration helped the Vancouver Division launch a suite of business tools that primary care practitioners use every day. Working with Hive was a thoughtful and collaborative process from start to finish.

Elle Amin, Business Solutions Analyst, Vancouver Division of Family Practice

Let’s talk about the people you serve

Send us a few lines about your organization and what you’re working on. We’ll reply within two business days to set up a conversation.

Reach out today
Why Hive

Why organizations work with us

We know clinic economics from the inside

Ten years and 150+ clinics give us benchmarks and context few others have.

Confidential by design

Clinics trust us with their numbers because we protect them. You see the patterns, never the private details.

Findings you can act on

Every project ends with clear priorities and a plan, not a report that sits on a shelf.

What Our Clients Say
Working with Hive on our new to practice and retirement engagement projects gave us both the numbers and the narrative behind them. They brought a comprehensive insight for our members struggling in these areas and provided us with guidance on how we continue to support physicians as they enter and leave practice. Hive is a partner we trust with work that matters to our members.

Rose Gidzinski

Director, Primary Care Network Development · Vancouver Division of Family Practice